Terms & Conditions
By confirming your purchase, you accept that these terms and conditions form the basis of the contract between Spadework and yourself.
By purchasing a ticket, you agree that:
· You and your party visit the site at your own risk.
· Spadework is not liable for any injuries or accidents to visitors while on site, or for the accidental loss or damage of personal belongings.
Tickets
· Entry is only valid when your Spadework ticket barcode is presented, either printed or on your smart device.
· Walk-ins may be permitted at our discretion and subject to availability.
Refunds & Changes
· Tickets are non-refundable once purchased.
· If Spadework has to close for any reason (including severe weather, safety concerns, or operational issues), your tickets will be refunded in full.
Safety
· Spadework is a real working site. Ground may be uneven or muddy, particularly in the pumpkin fields. Please wear suitable footwear and take care.
Behaviour
· Spadework reserves the right to refuse entry or ask anyone to leave if rules are broken or behaviour is deemed unsafe or inappropriate.
Smoking
· Smoking, including e-cigarettes and vapes, is only permitted in designated areas on site.
Dogs
· Dogs are welcome in the PYO Pumpkin Garden and the main Spadework site but they must be kept on a lead at all times.
· Only assistance dogs are allowed inside the Farm Shop and Café.
Accessibility
· Spadework is committed to making our events accessible.
· The PYO Pumpkin Garden, Main Spadework Site and toilets are step-free and wheelchair accessible.
· Accessible parking bays are available near the entrance.
· If you require additional assistance during your visit, please speak to a member of staff on arrival.